Parking Permit FAQ

 Why do you need my license plate?

In order to minimize fraud and misuse of permits, each permit is only valid for the vehicle to which it was issued. In this way, if a permit is altered, enforcement officers can easily determine if the permit is valid for the vehicle on which it is displayed.

 I just bought a new car and I don't have a license plate yet. How do I purchase the permit online without this information?

Please enter the last seven digits of the vehicles identification (VIN) number in the license plate box.

 I want to buy my parking permit but I do not have my license plate information on hand. How can I buy the parking permit now?

If you do not have your license plate information at the time that you are purchasing your parking permit, you can enter a temporary license plate (e.g. SAM123). After you purchase your permit, you can update the license plate information with the correct license plate of your vehicle.

 What if I have two vehicles? Can I transfer my permit to a different car?

Once you have received your permit in the mail, you may move the permit to another vehicle that you use.

 How will I receive my parking permit?

The parking permit will be mailed to the address you entered at the time of your purchase.

 How long will it take to receive my parking permit in the mail?

You will receive the parking permit in the mail within 7-10 days from the purchased date.

 What happens if I don't get my permit?

Please contact the Parking Management Bureau at (800) 700- 4417.

 I made a mistake typing the mailing address, what do I do?

Call Parking Management Bureau at (800) 700-4417 as soon as possible.

 What information do I need to have to buy my parking permit?

In order to buy your parking permit, you must login using your SSU username and password. After a successful login, you will be required to enter your vehicle license plate, and the address you would like your parking permit mailed to.

 What do I do after I order my parking permit online?

Once you have purchased your parking permit, you will need to print your temporary parking permit and place it on your vehicle’s dashboard while your physical permit is mailed to you. The temporary parking permit will be valid for 10 days, which should allow enough time for you to receive your parking permit in the mail.

 What type of payments are accepted to buy your parking permit?

You can pay for your parking permit using Visa, Master Card, American Express, Discover, and Electronic Checks.

 What if my parking permit price that is showing in the shopping cart is not what I usually pay for my semester permit?

If you believe the price for the parking permit is not correct, please contact Transportation & Parking Services at (707) 664-4321.

 I am trying to buy a parking permit but my shopping cart is not letting me select my parking permit. How can I select my parking permit so I can buy it?

If you previously added a parking permit to the shopping cart, you will need to go to the order history tab and look for it in the list. You can click on the balance due to continue your order.

 If I can't print my temporary permit now, how do I print it later?

You can print your temporary permit at any time after you permit purchase is completed. For directions on how to print your temporary permit click here.